24/7 check-in
Check in outside reception opening hours at any time (from 1pm) with your reservation number, name or ID
24/7 SELF CHECKIN
The check-in terminal is always accessible to you, regardless of whether you already have a reservation with us or not. The area around the check-in terminal is under video surveillance to prevent misuse.
For late arrivals
Since our reception is not staffed 24 hours a day, our check-in terminal can also be used as an express check-in option. With your reservation number or ID you can access your reservation, pay immediately if necessary and receive a receipt and your room card!
Key lost?
If the unfortunate event occurs that you have lost the key or the key card is defective, you can easily create a new key on the terminal!
HOW IT WORKS
Enter the reservation/booking number (received by email) or guest name (first name, last name with a comma).
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Assign a personal password
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Pay the amount by card (this does not apply to reimbursements)
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Remove the payment receipt/room printout (this is not necessary if costs are covered )
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Take room printout (outlet slot "green")
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Create a keycard and remove it after approximately 5 seconds (dispensing slot "orange")
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Hold the keycard to the card reader to the right of the door and open the door.